Membership Rights & Obligations

• Daily research brief: the full AI morning brief on each trading day for both International and China markets, targeted for 19:00 Eastern Time the previous day (18:00 EST in winter), with email delivery minutes later (see Service Availability below for delay policy).
• VIP depth data: quotes and deep reports on both markets, plus intraday pivot ladders, CFTC managed-money positioning and crowding percentiles, and cross-asset radar — unlocked inside the terminal for the whole paid period.
• Personalization: configure report delivery channels (email, Telegram where your plan includes it), interface language, theme and market tab; preferences apply immediately and travel with your account.
• Order transparency: full order and payment history in your Account page; receipts available on request.
• Support: billing, delivery and exceptional refund requests via email or an online support ticket.
• Stacking: renewing early never wastes days — the new period is added on top of any remaining time.

• One person, one account: accounts and VIP entitlements are personal and non-transferable. Sharing, renting, lending or reselling access is prohibited and leads to termination without refund.
• Keep credentials safe: you are responsible for all activity under your account; notify us immediately of suspected compromise.
• No redistribution of paid content: brief fair quotation with attribution and a link is welcome; systematic forwarding, republishing, scraping or mirroring of VIP briefs and indicator outputs is prohibited.
• Lawful use: use outputs for your own research only; do not present them as licensed investment advice to third parties and comply with the laws of your jurisdiction (see Risk Disclaimer).
• Accurate information: provide a reachable email for delivery and billing notices; undeliverable addresses suspend email delivery until fixed.
• Pay applicable taxes and fees: prices exclude taxes, duties and processor charges, which are your responsibility.

• 3-day free trial: after login, claim once on Pricing — no card, no payment. The trial is a gift, non-refundable and non-transferable, one per account; entitlements match paid VIP for those 3 days.
• Prepaid fixed terms: the currently offered tiers on the Pricing page (today: Pro Monthly / Quarterly / Yearly). Each payment buys one fixed period.
• No automatic renewal: we never charge you automatically. To continue, purchase again before or after expiry; the new period stacks onto remaining time.
• Activation: entitlements activate after the payment provider confirms the transaction — normally within minutes, occasionally longer during provider outages.
• Channels: pay by card via Dodo or USDT-TRC20 through the methods offered at checkout; we never see your payment secrets.
• Prices are in US dollars; future price changes apply prospectively only.

• Membership is a digital research product delivered immediately upon activation. Once VIP is activated, all sales are final and non-refundable (including unused days), except for the narrow cases below.
• By completing checkout you expressly request immediate performance of the digital service and acknowledge that you lose any statutory right of withdrawal once performance begins (including under EU/UK consumer rules for digital content and services).
• Exceptional refunds may be considered only for: (1) duplicate charges; (2) payment taken but VIP not activated and not fixed within 72 hours; (3) continuous outage of core paid content exceeding 5 consecutive days. Requests must be filed within 7 days of payment via email or an online support ticket, with your order number.
• Approved cases receive, at our sole discretion, a service extension or a pro-rata refund to the original payment method. Informal chat or chargebacks are not a valid refund channel.
• Because there is no auto-renewal, 'cancellation' means not purchasing again. Account closure does not refund unused time except under the exceptions above.
• Chargebacks filed in bad faith where service was duly delivered will result in account termination.

• The morning brief targets 19:00 Eastern Time generation (previous day) / delivery minutes later on trading days. Generation depends on upstream data and model pipelines; occasional delays happen and do not constitute a breach.
• Maintenance, upstream outages, market holidays and force-majeure events may delay or interrupt delivery; we publish no uptime SLA and provide the service on a best-efforts basis.
• If delivery fails for reasons on our side, re-open the brief inside the terminal (content is always archived there) or contact support; prolonged outages are remedied under the refund section above.
• Trading-day delivery, no holiday extensions: briefs and deep reports are published on trading days only. No regular briefs are produced during exchange holidays, and membership is not extended for them (annual pricing already reflects roughly 250 trading days, not 365). During long holidays we continue publishing offshore-tracking notes with a post-holiday open plan, and Intl briefs are unaffected.

• Account page (/user): check plan level, expiry date and remaining days; review order history; update report-delivery email and Telegram binding.
• Renew: visit Pricing before or after expiry and pay again — remaining days carry over.
• Receipts: download order records from your Account page, or email us your order number for a formal receipt.
• Close account: email [email protected] from your account address.

Is there a free trial?

Yes. After login, claim a 3-day full VIP on the Pricing page — no card required. One claim per account.

Is renewal automatic? Will I be charged again?

No. There is no auto-renewal and no stored payment mandate. You are only ever charged when you actively pay for a new period.

Can I get a refund after VIP activates?

Generally no — digital content is final once activated. Narrow exceptions (duplicate charge, failed activation, prolonged outage) must be requested within 7 days via email or an online ticket. See Refunds & cancellation above.

Can family or colleagues share my VIP account?

No. One account per person. Logins from shared or redistributed accounts are terminated without refund.

The brief did not arrive this morning. What now?

Check spam, confirm your delivery email and Telegram binding, then open the brief inside the terminal — it archives every edition. If core delivery is down for more than 5 consecutive days, the refund exceptions apply.

Do you provide invoices for reimbursement?

Order records in your Account page serve as proof of purchase; email us your order number or open a billing ticket and we will issue a receipt.

Do you extend membership for public holidays (e.g. Golden Week)?

No. Briefs and deep reports are published on trading days only; no regular briefs are produced during exchange holidays and membership is not extended (annual pricing already reflects roughly 250 trading days). During long holidays we keep publishing offshore-tracking notes with a post-holiday open plan, and Intl briefs continue as normal.